Car salesmen. God save us all. I haven't figured out where they get these people, since they are NOTHING like the rest of us. Anyone remember Joe Isuzu? I LOVED that guy! He was the quintessential car salesman. Not kidding in the slightest. The lengths they'll go to in order to get you to sign on the dotted line are nothing short of frightening. Ten to one says that if you made a public blow job the deal breaker, well... you'd be driving out with that car.
I think I just went blind.
Anyhoo. As was previously mentioned, my husband's 95 Ford F150 is sitting in a catatonic state in my parking lot. We've been talking to a billion dealers, looking for good deals and such, trying to find a decent late model used truck or SUV, since my husband likes those better than cars. It's a dick thing.
I won't bore you with all the shit I've gone through, both on the phone and in person, but I will share ONE experience with you. Come on, you didn't really expect me not to share at least one, did you? Do you remember who you're dealing with? Helloooooooooooooooooooooo? Wake up and smell the hormones.
The other day I call one of the big local dealerships and ask to speak to someone in sales. I get this chick on the line... Allison. Nice enough girl, but obviously a bit out of the loop. She couldn't work the program on her computer to bring up the cars and trucks that she had available, which, I would think, would work against someone in a sales position. Call me silly. She plinks around a bit, arguing with the computer, and finally says she'll talk to her manager and call me back. A few minutes later I get a call from some man with a fairly atrocious accent. This is Frank. Frank is, apparently, chicky's manager, and he's decided to take care of me personally, for reasons which escape me. We talk for a few minutes, I explain our situation *bad credit and the effectively non-functioning truck for trade in, etc.* while he waves it all away as 'no problem'. This, in hindsight, should have been my first indicator that nothing good was going to come out of this. A truck with a locked up air conditioner compressor and credit fit only to line a bird cage are NEVER 'no problem'. These are, to a prospective car buyer, akin to the relationship that iceberg had with the Titanic. We all remember how THAT turned out.
But I digress.
I call Jonathan and tell him that good ol' Frank of the unknown nationality says we can get a vehicle. We agree we'll go over after he gets home from work. I call Frank back and tell him to expect us, somewhere around six or a bit after. Fine.
Now the fun starts.
We get to the dealership somewhere between 6:15 and 6:30. We park and walk into what looks like the main office. Connor is with us, of course, since we haven't quite got him trained to be home alone yet. I shudder at the thought. I think we might be able to do it by the time he's, oh, let's say 23.
Someone asks if they can help us, and we inform him that we're there for Frank. He toddles off to page Frank. We stand and wait. And wait. And wait. Are you sensing a pattern here? Ten minutes or so go by, and we see the same guy again. He gives us a funny look and asks if we have been helped yet. We tell him no, no sign of hide nor hair of Frank yet. He bolts for some 'employees only' door, telling us he'll get Frank's manager to track him down. We step outside to wander among the cars and trucks while waiting for Frank. We wander. And wander. And wander. That pesky pattern again. Finally, when my head's about ready to pop right off my body, we see that same guy again... he's beginning to look like a deer in the headlights. I ask him if he's a salesman. He says yes, but he's in the middle of closing a sale. I told him that unless he found us someone to help us, we were leaving. Needless to say, he found us a warm body. We spent about half an hour with Herve *swear to god, I think that was his name... Herve. DA PLANE! DA PLANE! Two points to anyone who gets that reference...* and still saw nothing of Frank. Well, we were coming up pretty much empty on the selection they had, since most everything on their lot was higher end than we'd been led to believe. We walk back over to where we're parked, figuring we'll head home, and... yeah, you guessed it, here comes fucking Frank.
Frank takes us off Herve's hands to go 'work us a deal'. Now, in the first place I'm offended on Herve's behalf, since HE was the one who spent all the time with us and walked us all over hell and creation while we hunted for a car or truck we could live with. He put in the effort, and now Frank is going to just walk in and make the sale? Is it just me, or is there something screamingly WRONG with that picture? In the second place, we don't KNOW Frank, he's done NOTHING to try and forge some kind of trust with us which would lead us to WANT to make a deal with him, but he's just going to come swooping in and act like he's our new best friend? Fuck you, FRANK. I wish I knew how to say that in his native language. Then again, the finger is usually universal.
Now, here's the part where I start getting livid. Frank's busy pushing this model and that model, all over what we wanted to spend. I'm politely declining, and explaining our ceiling and our goal. He just does that hand gesture *no, not the finger* like he's sweeping something out of his way, and mows down all my statements. For those of you who haven't figured it out, this is NOT the way to handle me. He's busy talking down to me, the little woman, about how what we REALLY want is XYZ, not the ABC that I thought we wanted. There was this horrible growling noise beginning to come from somewhere in the general vicinity of the chair I was sitting in. Frank didn't pay attention. Stupid, stupid man.
Jonathan and I both say that it's late *it was about 8 now, and we still had to get Connor dinner, a bath, and in bed... needless to say he was going to miss bedtime* and that we'll talk over the options he gave us and get back to him. Frank starts pushing harder. I'm firm. NO, Frankendick, I do NOT want to drive off the lot in anything right this minute. I told him it's a big decision and we'd need some time to talk about it. He starts really verbally shoving me, telling me I just HAD to 'take advantage of his generous offer'. HAD to? All I HAD to do was keep myself from crawling across that goddamned desk and using Frank's stapler to attach his lower lip to his forehead. Generous offer, my ass. There was no generous offer... it was standard rebates that EVERYONE gets, and we were being bludgeoned with them in a completely rude fashion. The man gave two shits that I had a seven year old falling asleep in the chair and had made it plain that I needed to get him HOME. He's just lucky that I kept repeating to myself 'we cannot afford bail... we cannot afford bail... we cannot afford bail'. Saved his sorry ass, it did.
Jonathan finally managed to get us out of there by convincing Frank he'd be dropping his truck off first thing in the morning, blah blah blah, and we got the hell out of dodge. I didn't stop fuming for, well... okay, I'm still not done fuming. I'll let you know when I'm done.
I know these people need to sell cars to make a living, but give me a fucking break. That had to be one of the best examples of 'people who should not work with the public' that I've run across in recent years.
Oh, and here's a news flash for Frank... you want to cement a sale, how about you CLEAN YOUR GODDAMNED OFFICE? The chairs were so dirty that my SEVEN YEAR OLD was all 'uh... this chair is gross!' Does that tell you anything? Seven year olds typically have the filth tolerance of BILLY GOATS.
I'm having little fantasies of hunting Frank with a big game rifle... reminiscent of Dolly Parton in '9 to 5', for all you other old geezers out there. Hey, that guy's name was Frank, too!
I think I'm on to something...
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